Privacy Policy
Last updated: December 31, 2025
1. Introduction
Vantage Clinical ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our clinical research services.
By using our services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Personal Information
We may collect the following types of personal information:
- Name, email address, and contact information
- Professional credentials and affiliations
- Institution or organization details
- Communication preferences
- Payment and billing information (processed securely through third-party providers)
2.2 Technical Information
We automatically collect certain technical information:
- IP address and device information
- Browser type and version
- Operating system
- Pages visited and time spent on our website
- Referring website information
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your information for the following purposes:
- Providing and improving our clinical research services
- Processing feasibility assessments and study applications
- Communicating with you about our services
- Managing your account and preferences
- Analyzing website usage and performance
- Complying with legal and regulatory requirements
- Preventing fraud and ensuring security
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: With trusted third-party vendors who assist in our operations
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with mergers, acquisitions, or asset sales
- Consent: When you have given explicit consent
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Secure data centers and infrastructure
- Employee training on data protection
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience:
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand website usage
- Preference Cookies: Remember your settings and preferences
- Marketing Cookies: Used for targeted advertising (with consent)
You can control cookie settings through your browser preferences.
7. Your Rights (GDPR Compliance)
Under applicable data protection laws, you have the following rights:
- Right to Access: Request copies of your personal data
- Right to Rectification: Correct inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal data
- Right to Restrict Processing: Limit how we use your data
- Right to Data Portability: Receive your data in a structured format
- Right to Object: Object to processing of your data
- Right to Withdraw Consent: Withdraw consent at any time
8. Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy:
- Account information: Until account closure or 7 years after last activity
- Communication records: 3 years from last contact
- Analytics data: 2 years from collection
- Legal compliance: As required by applicable laws
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:
- Standard Contractual Clauses (SCCs)
- Adequacy decisions by relevant authorities
- Certification schemes and codes of conduct
10. Children's Privacy
Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.
12. Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us:
Vantage Clinical
Email: charlie@vantage-ct.com
Address: Almaty, Kazakhstan